Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Summarize media inquiries and log them for follow-up.
Get short summaries and useful labels for incoming work email. Scan your tracking sheet when it's time to follow up.
Tell clients who covers media work and flag urgent press requests.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to media email and hand off requests needing a prompt response.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.