AI-Agents for Customer Service Representatives in Email Triage working with RingCentral
Label incoming mail, surface deadlines, summarize threads. Every one is ready to run, and you can adjust it in plain language.
Send Quick DM Replies
Send approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Works with
23 tools
23 tools
Answer Page Messages
Send approved answers in page conversations and flag unclear questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Works with
18 tools
18 tools
Send Text Auto Replies
Get common text questions answered and take over unclear ones.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Works with
13 tools
13 tools
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