Check requests, surface missing proof, chase decisions. Every one is ready to run, and you can adjust it in plain language.
Email a proposed answer beside the customer's message for review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Draft review replies using available buyer and order emails.
Get a review reply to approve, with a separate note on any order issue to handle before you post.
Send approved chat replies and surface questions needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.