AI-Agents for Customer Service Managers in Question Answering working with respond.io
Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Keep a copy of sent chat replies and receive requests to step in.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsAnswer repeat WhatsApp questions using the team's approved answers.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
7 toolsKeep chat account answers tied to current policy and route exceptions.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsPass unclear appointment chats to a teammate with context.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
12 toolsRoute questions without a supported answer to the service team.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsAnswer repeat chats and open tickets for questions needing staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 toolsAnswer website chat questions and pass unsupported ones to the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 tools
