AI-Agents for Customer Service Managers in Community Engagement
Reply to comments, answer questions, flag unanswered posts. Every one is ready to run, and you can adjust it in plain language.
Flag urgent app reviews and prepare replies from current support findings.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
9 toolsQueue only unanswered page questions for team review.
Your page manager gets private reply drafts to review, plus a clear status when your team already answered the question.
6 toolsKeep new and edited customer complaints visible by location.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Check complaint history and assign urgent follow-up to the owner.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
