Agents help Customer Experience Managers track feedback and guide follow-ups.
Prepare location-specific review replies for manager approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Keep customer review changes ready for experience reviews.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Track review changes by location for customer experience follow-up.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.