Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Email proposed review replies and urgent complaints for approval.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Send prepared customer emails and see who still needs a follow-up.
Your prepared outreach emails go out on your chosen day, and replies appear beside contacts in your sheet so you can see who needs follow-up.
Email you a personal reply to approve for each positive review.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Route review reply drafts to the manager of each location.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.