Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft customer replies from approved business facts for review.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Send first reply drafts to the owner's private review chat.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.