Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Save personal review reply drafts with the original feedback for approval.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Send a review reply draft for your approval in the request thread.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Email each customer review with a proposed reply for approval.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.