Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Track labeled client follow-ups as shared tasks, once per thread.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
Summarize client conversations with decisions and requested follow-ups.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Sort client emails and flag requests needing quick attention.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Put open client requests first, with reasons to reply soon.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.