Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft client replies that reflect the full account conversation.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.