Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft answers to client messages for approval in the thread.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Send approved replies to client questions meant for another team.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.