Agents help Account Coordinators keep client requests and creative handoffs moving.
Keep client emails and attached files together for handoffs.
Your marked client or case emails go into the shared archive beside their attachments, with a folder link for the filing owner.
Send approved client handoffs with files and log each send result.
See every send result beside the recipient's name after you mark a handoff note Ready in your shared folder.
Send approved client materials to each contact and report failed emails.
Your finished packet goes to the people you name, with a delivery ledger showing failed addresses and messages still pending.