Agents help Account Coordinators keep client requests and creative handoffs moving.
Track emailed client-work assignments and prompt owners before deadlines.
Get a morning list of assignments awaiting completion replies. Owners who haven't replied get a due date reminder before the deadline.
Answer client video requests with a file or a specific blocker.
Get a playable MP4 for campaign review when a client emails a YouTube link, or a clear answer about what they need to send instead.
Turn intake emails into draft briefs for the creative team.
Your team gets a draft video brief from the client's intake packet. Your client gets clear questions about choices still open.
Fetch client video clips from post links for creative review.
Get the MP4 in your request email thread, or learn why the clip could not be delivered and what to send instead.
Reply to client video requests with the file or a specific problem.
Your clients get a playable Facebook Page video by email, or a clear reason their link cannot be filled.
Return revised images to clients with a download link.
Your image editing requests end with a finished file in the project folder and a download link in the requester's inbox.
Prepare refreshed client decks and review links.
Your review copies show new artwork in marked slides. Open the deck links and see which slides changed.
Route campaign assets to reviewers and confirm the handoff.
Your reviewers get the asset and instructions in chat, and you get confirmation once their request goes through.