Agents help Account Coordinators keep client requests and creative handoffs moving.
Answer client video requests with a file or a specific blocker.
Get a playable MP4 for campaign review when a client emails a YouTube link, or a clear answer about what they need to send instead.
Turn intake emails into draft briefs for the creative team.
Your team gets a draft video brief from the client's intake packet. Your client gets clear questions about choices still open.