AI-Agents for Customer Service in Request Intake working with Chatwork
Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Reply to customer DMs from the answer guide and flag cases needing help.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsSend approved replies to customer messages and flag follow-ups.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
18 toolsAcknowledge customer chats after review and hand off urgent requests.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsSend approved replies to support questions sent to public-facing colleagues.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
5 tools
