Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Reply to customer DMs from the answer guide and flag cases needing help.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Send approved replies to customer messages and flag follow-ups.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.