Write a personal reply to a customer review for the owner to approve.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.