Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft shopper replies from verified purchases.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Check unfamiliar shopper reviews and prepare replies for approval.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Draft shopper review replies from confirmed service emails.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft replies to store reviews using confirmed customer emails.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Receive a reply draft for a shopper's review of your store.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.