Check purchase facts, compare invoices, request missing proof. Every one is ready to run, and you can adjust it in plain language.
Draft first answers to shoppers' product questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft shopper replies using the conversation and store help articles.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.