AI-Agents for Activity Reporting in Retail working with Intercom
Audit pages, track rankings, compare traffic. Every one is ready to run, and you can adjust it in plain language.
Share a shopper's unresolved chat with a teammate and send its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsExplain how to handle returns using approved help articles.
Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.
8 toolsAnswer common order emails and flag return exceptions for review.
Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.
10 toolsPrepare shopper support cases with contact details and an owner.
Your team gets clear support cases with owners. Everyone knows which case number to work from.
9 tools
