Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Prepare replies to hosting questions for the inbox owner to review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Draft answers about sites or domains from the ticket and support guides.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.