AI-Agents for Customer Service in Customer Messaging working with Wati
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Answer routine support chats and email the owner a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsAcknowledge customer chats after review and hand off urgent requests.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsConfirm received food orders in the same customer chat.
Your WhatsApp food orders become kitchen tickets when details and receipts are clear. Customers get answers and updates in the same chat.
6 toolsBring customer chats into private channels and return team replies.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
9 toolsDraft first chat answers from the team's approved responses.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 tools
