Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Draft first chat answers from the team's approved responses.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Prepare customer text replies for a teammate to review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.