Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Reply to media email and flag pressing requests for the covering teammate.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Reply to approved public questions and flag sensitive mentions.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.