One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Send approved client renewals and confirm the invitation time.
Your renewal agreement reaches the right signers before its deadline, and you get an email showing who was invited and when.
Send proposed client replies to the person who owns the conversation.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Share signed client terms and file links with the account team.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Draft client answers using approved engagement details and email history.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Book incoming client meetings across available team members.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Draft client cancellation replies with account terms for review.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Draft client emails from teammates' instructions for review.
Your client email drafts are ready to review, with the tone and details your teammates requested. You decide what to edit and send.
Pass client email requests to the next owner with prior work in view.
The next support person gets the full email history and attachments, while your first responder knows who took over.
Answer common client questions and flag unusual requests for the owner.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Prompt task owners before client deadlines and report unreachable assignees.
Your assignees get due date reminder emails, and you see which tasks need your help reaching an owner.