AI-Agents for Client Services in Customer Messaging working with Podio
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Send approved absence replies in client chats and alert their cover.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsSchedule client follow-ups and flag texts that need correction.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Route client support cases with context from earlier requests.
Your team gets clear support cases with owners. Everyone knows which case number to work from.
9 toolsDraft replies to client questions from the text thread.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 tools
