Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Give clients a ticket link for service requests or flag missing tickets.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Draft client replies that match approved team guidance.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.