Answer Website Questions AI-Agents for Customer Service Representatives working with Freshdesk
Research a visitor's question and reply in the website chat with a current answer and source link.
Answer Account Questions
Handle account chats that need judgment, with the customer facts ready.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Works with
12 tools
12 tools
Answer Website Chat Questions
Answer common chats with article links and hand off exceptions.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
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