Answer Website Questions AI-Agents for Customer Service Managers working with Freshdesk
Research a visitor's question and reply in the website chat with a current answer and source link.
Answer Account Questions
Keep chat account answers tied to current policy and route exceptions.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Works with
12 tools
12 tools
Answer Website Chat Questions
Answer repeat chats and open tickets for questions needing staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
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