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Send a second note only when the prospect has not replied.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Follow up with prospects who have not answered the last email.
Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.
Identify leads due for personal follow-up after delivery.
Your lead status reflects confirmed first-email delivery. Your sales team sees the sends that still need attention.