Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Flag a prospect's reply about coverage in the rep's chat.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Tell policyholders who covers an absence and flag urgent claim emails.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.