Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Flag a prospect's reply about coverage in the rep's chat.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Tell policyholders who covers an absence and flag urgent claim emails.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.