Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Answer standard guest questions and surface delicate issues for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Draft replies to guest texts using approved wording.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft guest complaint replies using the conversation history.
Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.