AI-Agents for Guest Relations Managers in Client Services in Customer Support
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Send Chat Auto Replies
Answer standard guest questions and surface delicate issues for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Works with
8 tools
8 tools
Flag Urgent Customer Complaints
Flag guest complaints that need the service lead's attention.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Works with
13 tools
13 tools
Draft Complaint Reply Letters
Draft guest complaint replies using the conversation history.
Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.
Works with
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