AI-Agents for Customer Service Representatives in Sales Support working with monday.com
Match property listings, book viewings, draft proposals. Every one is ready to run, and you can adjust it in plain language.
Draft refund replies that explain the verified next step.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
19 toolsAnswer product-choice chats with linked suggestions or a staff handoff.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
7 toolsReply to visitor problems with a supported next step and source link.
Give website visitors a useful next step in chat, backed by your current help articles and service notices.
Draft cancellation replies for review in the customer's email thread.
Your rep gets a cancellation reply draft based on the latest emailed order update and your terms, with anything uncertain flagged before sending.
Draft an answer to the latest ticket question for review and sending.
Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.
