AI-Agents for Customer Service Representatives in Exception Handling working with monday.com
Chase unsigned agreements, compare invoices, flag purchase changes. Every one is ready to run, and you can adjust it in plain language.
Reply to booking requests in chat with available times.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
29 toolsSend customers a ticket link and short summary after they ask for help.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsRecord why a customer's complaint needs prompt attention on the ticket.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
13 toolsSee why an assigned complaint needs prompt customer follow-up.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
