AI-Agents for Customer Support Coordinators in Sales Support working with monday.com
Match property listings, book viewings, draft proposals. Every one is ready to run, and you can adjust it in plain language.
Pass urgent customer requests to the teammate covering the conversation.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsSurface unanswered texts with recent context for follow-up.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
13 toolsLeave a reply draft in the complaint thread for review.
Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
4 toolsHand off chats that lack a reliable fix to the support team.
Give website visitors a useful next step in chat, backed by your current help articles and service notices.
