AI-Agents for Customer Service Representatives in Escalations working with Superchat

Answer common visitor questions with page links and flag gaps for review.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Answer common chats with article links and hand off exceptions.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Answer common chat questions with sources before they reach the team.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Reply to common questions so representatives can handle harder cases.

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools