AI-Agents for Customer Service Representatives in Customer Experience in Customer Support working with Intercom
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Request Email Reply Approval
Email a proposed answer beside the customer's message for review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Works with
24 tools
24 tools
Answer Website Chat Questions
Answer common visitor questions with page links and flag gaps for review.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Works with
8 tools
8 tools
Answer Website Chat Questions
Answer common chats with article links and hand off exceptions.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
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