AI-Agents for Customer Service Representatives in Activity Reporting working with Intercom
Audit pages, track rankings, compare traffic. Every one is ready to run, and you can adjust it in plain language.
Ask a teammate to judge a flagged chat and email its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsReply to common customer questions with approved article steps.
Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.
8 toolsAnswer common customer emails in the existing ticket thread.
Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.
10 toolsPrepare cases with verified context for customer replies.
Your team gets clear support cases with owners. Everyone knows which case number to work from.
9 tools
