AI-Agents for Customer Service Managers in Technical Support in Customer Support working with Intercom
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft Support Reply
Place grounded reply drafts in tickets for the team to review.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Works with
9 tools
9 tools
Answer After-Hours Questions
Flag overnight replies that need the team's review.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.
Works with
4 tools
4 tools
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