AI-Agents for Customer Service Managers in Exception Handling working with monday.com
Chase unsigned agreements, compare invoices, flag purchase changes. Every one is ready to run, and you can adjust it in plain language.
Flag urgent app reviews and prepare replies from current support findings.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
9 toolsCheck complaint history and assign urgent follow-up to the owner.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
See which complaints need prompt action and who owns each one.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
List customers whose WhatsApp review requests need follow-up.
See whose WhatsApp review request was not sent after a completed order. Your spreadsheet shows their phone number and logged reason.
