Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Flag remedy decisions in complaint replies for team review.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
Prepare complaint responses within the restaurant's recovery guide.
Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.