Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Answer common customer messages and surface sensitive questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Prepare answers to member messages using approved guidance.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft answers to member questions for a teammate to review.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Reply to everyday comments and surface those needing personal attention.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.