Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Introduce referred prospects using their stated need and log the next step.
New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.
Keep prospect replies while trashing clearly unwanted mail.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Label prospect replies needing action and sales notices by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Put prospect questions needing a reply ahead of sales updates.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.
Mark first prospect emails and list leads awaiting a personal reply.
Your lead status reflects first outreach, and you get a short list of leads awaiting your personal reply.
Answer prospect emails in context and flag deal questions for review.
Your prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.
Draft deal replies that reflect prior conversations.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.