Write and publish relevant comments or replies on social posts that meet the team's engagement rules.
Answer safe criticism in comment threads and flag sensitive exchanges.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Answer straightforward thread comments and flag sensitive ones for review.
You get routine replies on your channel posts and a private digest of exact replies and comments that need your personal answer.