Write a personal reply to a customer review for the owner to approve.
Draft owner review replies for approval before they go public.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Draft public replies to reviews for local manager review.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Draft a public review response in the business's chosen voice.
Get a reply that speaks to the customer's review, with questions to settle before you post it.