Jira Service Management is help desk software that enables support Agents to receive, track, manage and resolve requests from help seekers.
Send marked artwork revisions to the maker with the next proof deadline.
Your maker sees linked PDF marks and the next proof deadline in chat. Your approval task keeps the same fixes.
Name the current artwork revision for the next reviewer.
Your review tasks show the current image revision and reviewer due date, so the next handoff is clear.
Flag access problems on the latest artwork proof before client review.
See whether your client has access to the current proof before the review moves forward, with the answer on the task.
Send PDF design marks to the maker on the reviewed version.
Your maker gets the fixes in the review task, tied to the PDF version your reviewer marked up.
Replace old artwork links when a new proof is ready for review.
Your review tasks point to the latest proof, with a comment naming who saw the previous version so the next handoff stays clear.