Jira Service Management is help desk software that enables support Agents to receive, track, manage and resolve requests from help seekers.
Send makers marked PDF revisions with the next proof deadline.
Your maker sees linked PDF marks and the next proof deadline in chat. Your approval task keeps the same fixes.
Keep each visual proof tied to its current revision and review date.
Your review tasks show the current image revision and reviewer due date, so the next handoff is clear.
Check client access to the current proof before feedback begins.
See whether your client has access to the current proof before the review moves forward, with the answer on the task.
Send PDF review marks to the maker on the right proof.
Your maker gets the fixes in the review task, tied to the PDF version your reviewer marked up.
Keep review tasks linked to the latest creative proof.
Your review tasks point to the latest proof, with a comment naming who saw the previous version so the next handoff stays clear.
Carry rejected creative notes into the designer's revision task.
Your designer gets the changes reviewers requested, tied to the rejected file version, with a link back to the approval.